We are currently seeing patients for emergencies only. Please contact us so we can assess your specific situation.

Frequently Asked Questions

Are you accepting new patients?

Yes, we happily accept new patients and appreciate referrals!

Do you see emergency patients?

Yes, we make every effort to accommodate emergencies. 

Does your office direct bill?

Yes, we do direct bill to your insurance company on your behalf as long as the insurance company allows assignment to the dental office. If they do not, you will need to pay us in full and then be reimbursed directly from your insurance company, but we are more than happy to still do the paperwork for you. Whatever portion that the insurance is not going to pay will the patient’s responsibility to pay.

Do you follow the Alberta fee guidelines?

Yes, our office follows the current Alberta Dental Association & College Fee Guide.

How often do I need to visit the dentist?

Your dental providers will advise you of their recommendations based on your oral and general health along with your risk factors for tooth decay and gum disease. On average, it’s best to visit the dental office at least twice a year.

Do you offer whitening?

Yes, we offer both in office whitening as well as a take home whitening option.

Where are you located and is there parking?

Our address is Unit#113 - 831 Edmonton Trail NE Calgary, AB T2E 3J8. We are in the same mini mall as Subway and My Bite Denture Clinic. There is free parking in the marked “dental office” parking stalls in the parking lot. If those spots are full, there are 2 hour parking spots on the residential streets surrounding the office along with a Calgary Parking Authority Pay lot across the street.

Do your dentists do implants?

Yes, we offer implant treatment. Please call the office and we can schedule you in for a consultation to discuss your options.

How can I prevent gum disease and tooth decay?

To help maintain oral health, it is recommended that you brush and floss twice a day with a fluoride toothpaste and that you visit your dentist and dental hygienist regularly.

Do you offer sedation and if so, what types of sedation?

At Crescent Heights Dental Clinic we offer IV Sedation, Oral Sedation and Nitrous Oxide Sedation.

Why do I need x-rays? Are they safe?

Dental X-rays are images of your teeth that your dentist uses to evaluate your oral health. These X-rays are used with low levels of radiation to capture images of the interior of your teeth and gums. This can help your dentist to identify problems, like cavities, tooth decay, impacted teeth and overall dental health.

What is a night guard and why do I need one?

When you clench your jaw, the night guard helps to lighten the tension and give cushion to the muscles in the jaw. This cushioning not only helps to prevent face and jaw pain, but also protects the enamel of your teeth.

What age should I start bringing my child to the dentist?

You can take your child at a younger age, but dentists recommend taking him or her within 6 months of the first tooth coming in (erupting), or by about 12 months at the latest.

Have additional questions?

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Dear Patients,

We are pleased to WELCOME YOU BACK ! We are practicing SAFE DENTISTRY!

Rest assured that we have taken steps above what was required. After all, your health is our highest priority. We are finally OPEN and look forward to seeing you again soon!


  • When we speak with you regarding your appointment, we will be asking you additional screening questions. Patients who exhibit any symptoms will need to postpone their treatment.
  • When you arrive to your appointment, please wait in your car until your appointment time and bring as little as possible into the office with you.
  • If you have a mask or face covering, we encourage you to wear one to your appointment.
  • We will ask that you sanitize/wash your hands with soap and water upon entering the office and before leaving.
  • There will be a consent form for patients to sign upon arrival and we want you to know that the guidelines in place currently have staff member signing off on a daily consent that ensures they are ready and prepared to provide treatment in the safest possible way.

We want to assure everyone that our office takes the safety and health of our patients, their families, team members and doctors very seriously. Although our operations will be slightly different today than they were previously, we are excited to finally welcome you all back in a slow and safe manner.

Thank you for your patience and understanding during this time of transition to the new normal.

Your Dental Team